Wednesday, December 16, 2009

3-day Express Shipping

So I ordered a pair of shoes from J. Crew, and the nice lady on the line when I ordered it upgraded me from standard shipping which takes 4-7 business days to 3-day delivery. When I began wondering where my package was, I called in my order 2 days in. I learned that J. Crew's 3-day shipping actually involves 2 days at the warehouse and then a overnight ship to the location. This perplexed me, because I'd assume that being quicker on their feet in the warehouse and then just getting 2-day delivery would come out much cheaper in operating costs for J. Crew's operation instead of spending their time in the warehouse then overnighting (air) it to me. Whatever works though right?

- Kenneth

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